KBank's transaction surge disrupted mobile banking services last Friday. Banks typically comply with practical guidelines, but some areas are occasionally relaxed and need to be tightened to prevent future glitches, he said. Digital transactions, particularly via mobile banking, have shot up after banks waived fees for transactions over the digital channel in late March. "On average, there are thousands of mobile banking transactions per second. Apart from complying with stringent practical guidelines, banks need to test new technologies and install new features to ensure smooth operations, said Mr Predee.

Source: Bangkok Post September 04, 2018 23:37 UTC